Boracay: Blue Lagoon & Malumpati Tour

• After confirming your reservation, be sure to check the provided voucher and print it or carry it on your mobile phone.
• Available only on specified dates.
• Please meet at the meeting point at the designated time and present your voucher.
• The tour begins after confirming the voucher.

Meeting Point:
1. Day tour:
Station 2 Jollibee (Main Road Branch)
XW6G+PV2, Malay, Aklan, Philippines
Open in Google Maps

2. Sanding tour:
hotel lobby

* Major hotels in stations 1, 2, and 3 - meet up before or after 10:30 in the hotel lobby
* Hotels accessible by private boat, such as Shangri-La, Crimson, Movenpick, etc. - Meet up at the private boat dock before or after 11:00
* Other hotels - 10:30 meeting at Station 2 Jollibee (Main Road Branch)

Meeting time:
1. Day tour
10:30 AM

2. Sanding tour
Please check the [Pick-up time and pick-up location information and reservation confirmation KakaoTalk message] sent the day before the designated date and send a confirmation reply to the corresponding KakaoTalk message.

* Please arrive 10 minutes before the meeting time.
* Sending tours are only available to customers using TW190 and BX7445. (Hotel drop-off not possible)

• Your reservation is not confirmed until you receive a confirmation voucher.
• This is a joint tour that can be reserved for a minimum of 2 people.
• The schedule, product composition, and details may be subject to change or cancellation depending on weather and local conditions.
• If the tour is canceled due to weather or local conditions, we may notify you of the cancellation the day before the tour or before the tour starts. Please be sure to check KakaoTalk.
• The tour will proceed even in case of rain, and you must purchase your own raincoat (5 ringgit).
• For sanding tours, please be sure to enter your return flight information.
• Tour changes and refunds are not possible due to no-shows or late arrivals.
• Additional costs may apply if the pick-up/sanding location is changed after the reservation is confirmed, and changes may not be possible depending on local circumstances.
• We are not responsible for any disadvantages resulting from incorrectly entered information (name/contact information/date of use/pick-up/drop-off location/KakaoTalk ID, etc.) when making a reservation, or from theft or loss.
• Reservations are only available to independent travelers to Boracay, and reservations are not available to customers using package/semi-package products.
• The same refund policy applies to customers who use package/semi-package products and request a refund after making a reservation.
• To avoid the risk of loss, please keep your valuables with you or store them safely. We are not responsible for any loss or damage.
• Please bring your own swimsuits, aqua shoes, personal toiletries, towels, beach towels, extra clothes, waterproof bags, etc.
• When using a camera or smartphone during the tour, please check the waterproof pack once more and use it safely.
• This tour is an overseas tour product conducted overseas, so all responsibility lies with the local tour operator, and local insurance based on local standards is applied.
• Personal travel insurance is essential when traveling abroad. Be sure to sign up for personal travel insurance separately before departing from Korea.
• The day tour will be held by meeting at Jollibee Station 2 (Main Road Branch).
• When using the Blue Lagoon Day Tour, you must prepare a Korean ID card (one of passport, resident registration card, or driver's license) and a hotel voucher for one representative.
• The meeting place and time may vary depending on the hotel during the sanding tour and may be subject to change depending on local circumstances.
• During the sanding tour, some hotels, Airbnbs, guesthouses, etc. may not be able to meet you at your accommodation. In this case, please understand that the meeting will be held at Jollibee (Main Road) Station 2.
• For sanding tours, please check the [Pickup time and pickup location information and reservation confirmation KakaoTalk] sent one day before the designated date and be sure to send a confirmation reply to the relevant KakaoTalk.
• If you do not reply after checking [Pickup time and pickup location information and reservation confirmation KakaoTalk] or do not receive the KakaoTalk message the day before, the meeting may be delayed. Please reply, and if you do not receive the KakaoTalk message by 5 PM the day before, please contact the emergency contact KakaoTalk message.
• Please note that for day tours, no separate KakaoTalk notification will be sent the day before the designated date.
• Meeting times may change depending on local circumstances.
• Please arrive at the meeting location 10 minutes before the meeting time, as being late will result in a no-show.
• If you are late for the meeting time, it will be considered a no-show and you will not be able to participate in the tour or make any changes.
• Safety accidents (drowning, abrasions, etc.) may occur during tours and water activities. Be sure to follow safety rules and wear safety equipment (life jackets, etc.) to prevent unexpected accidents.
• In particular, please refrain from excessive diving as it may lead to accidents.
• We are not responsible for any accidents that occur due to personal actions that do not follow the instructions of the guide or precautions, or due to personal negligence.
• Excessive drinking can cause accidents. Please drink in moderation and be mindful of safety when playing in the water.
• Please note that excessive drinking may result in restrictions on tube trekking and diving. Also, there are cases where people behave rudely to locals after drinking excessively. Please refrain from doing so.
• The Blue Lagoon Tour is a nature tour, and optional tube trekking and ATV may not be available depending on unforeseen circumstances.
• Please understand that in some cases, tube tracking and ATV rides may not be available due to natural phenomena and refunds are not possible.
• Tube trekking and ATV are optional and will not incur additional costs if not selected.
• If you would like to use tube tracking or ATV, please inform the staff separately and pay an additional fee.

•Reservation for this product will be confirmed within 3 days after purchase based on business hours (Monday-Friday 10:00-18:00 / excluding Saturdays, Sundays, and public holidays).
•In case of cancellation after confirmation of reservation, the following refund policy applies.
•Before purchasing, please be sure to read the terms and conditions and purchase carefully.
•If this product is changed/cancelled after the reservation is confirmed, a fee according to the special terms and conditions will be applied pursuant to Article 5 (Special Terms and Conditions) of the Travel Terms and Conditions.

-Cancellation 21 days prior to the date of use: full refund
-If canceled 20 to 8 days before the date of use: refund after 20% deduction
-If canceled 7-2 days before the date of use: refund after 60% deduction
-Cancellation 1 day before or on the day of use: No refund

Cancellation/refund requests are limited to those received within business hours (Monday to Friday 10:00~18:00 / excluding Saturdays, Sundays, and public holidays). Cancellations received outside of business hours will be processed on the next business day (based on business hours). It's possible.
•Reservation cancellation and refund requests must be made within business hours and confirmation of cancellation must be received.
•Based on business hours, if you request cancellation of your reservation 2 days prior to the date of use and do not use it without confirming the cancellation, or if you are unable to participate in the tour due to not meeting the meeting time, you will be treated as a no-show (reservation canceled) and no refund will be possible.