• Use mobile voucher
• Please present your voucher to the guide when picking up from your hotel.
• If the pick-up option is not included, present the voucher at the Fish Eye Marine Park office and use it.
• It is only valid on the specified date.

address :
Fisheye Marine Park Guam
818 North, Marine Corps Dr, Piti, 96915 Guam
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Meeting point:
1. If hotel pickup is not included:
Fisheye Marine Park Guam
818 North, Marine Corps Dr, Piti, 96915 Guam

2. If hotel pickup is included:
If you select the pick-up option, the pickup will be held in the lobby of your hotel.
Please come to the lobby 10 minutes before the meeting time.

Pick up time:
Please check your voucher for detailed pick-up time.
Please note that meeting times vary by hotel.

When pickup is not included
09:20 AM / 10:20 AM

With pickup included
08:30 AM / 09:30 AM

* Pick-up schedule by hotel (starting from 4/1) View details

• Until March 31st, the underwater observatory single option will be available, and from April 1st, the underwater observatory & coconut experience option will be available.
• We recommend that you purchase travel insurance in case of an emergency while traveling abroad.  
• Your reservation is not confirmed until you receive a confirmation voucher.
• Changes and refunds are not possible due to no-shows or tardiness.
• Those aged 12 and older are classified as adults, and those aged 4 to 11 are classified as children. Children under 3 years old are free.
• When wearing traditional clothing, there are various costumes and accessories available for you to choose from.
• For the traditional clothing experience and photography, you can take as many pictures as you like with your cell phone or camera against the backdrop of a garden surrounding a waterfall and tropical plants. There is no photography for sale.
• If the minimum number of tour participants is not met, the date and time may change. Tour fees will be refunded only if changes are difficult.
• If you require wheelchair access, please inquire at time of reservation.
• Fisheye Visitor Center and Underwater Observatory have free WIFI access.
• Please participate in light clothing.
• Please prepare a camera and cell phone to capture the special experience. GoPro video camera rental is also available when making an experience reservation (for a fee).
• You can also opt for round-trip shuttle service from major hotels in the Tumon area. (Advance reservation required/separate fee incurred)
• Pick-up service is available from major hotels in Tumon and Hagatna (Agaña) areas for an additional fee upon prior reservation.
• Please wait at the designated location 5 to 10 minutes prior to your scheduled pickup time.

▶ When picking up

• Pick-up times for each hotel are listed on your voucher.
• Holiday Resort pickup will be replaced by Crowne Hotel.
• Since pick-up is carried out by going around the hotels one by one, the pick-up time may be delayed due to traffic conditions on the day.
• If you would like pick-up service from a location other than the designated hotel, you can receive it through a private vehicle reservation service, in which case you must pay an additional fee in advance.

▶ When pickup is not included

• If pickup is not included, please arrive on time at the check-in visitor center.
• If pickup is not included, you can use the voucher by presenting it at the Fish Eye Marine Park office.

If canceled 3 days before the tour: full refund
After 4 PM 2 days before the tour - 50% of the total price will be charged in case of cancellation or change to reduce the number of participants.
After 4 PM 1 day before the tour - 100% of the total price will be charged in case of cancellation or change to reduce the number of participants.
*Cancellation/refund requests are limited to those received within business hours (Monday to Friday 10:00~18:00 / Weekends and Public Holidays 10:00~17:00). If cancellation is received outside of business hours, the request will be processed on the next business day (based on business hours). ) will be processed as received.
*Reservation cancellation and refund requests must be made within business hours and confirmation of cancellation must be received.