Wulai Volando Urai Spring Spa & Resort Hot Spring Ticket

• Use a printed voucher or mobile voucher
• Please present your voucher at the front desk on the day of use.
• It is only valid on the specified date.

address:
Urai Volando (馥蘭朵烏來渡假酒店)
No.176, Sec.5, Xinwu Rd, Wulai Dist., New Taipei City 233, Taiwan
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operating time:
Urai Volando
10:00 AM - 23:00 PM (Closed on Wednesdays)
Last entry: 22:00 PM

restaurant
Afternoon tea time: 14:30 - 17:00 (last order 16:00)
Lunch time: 12:00 - 14:30 (last order 13:30)
Dinner time: 18:00 - 20:00 (last order 20:00)

Shuttle bus service:
For your convenience, a shuttle bus runs daily from MRT Xindian Station. (In front of Starbucks entrance)
The shuttle bus costs NT$50 per person (one way).

• Hotel phone +886-2-2661-6555
• Hotel email: fo@volandourai.com.tw

Seating is limited, so advance reservations are required and payment must be made at the hotel counter.
Please wait at least 10 minutes before the scheduled departure time.

Shuttle bus operating hours:
Xindian Station → Volando Wulai Spa (Turn left in front of Xindian Station - towards the left stop of Starbucks)
09:30 AM / 11:30 AM / 13:30 PM / 15:30 PM / 17:30 PM
Volando Wulai Spa → Xindian Station (Boarding location: Volando Hotel lobby)
10:00 AM / 12:00 PM / 14:00 PM / 16:00 PM / 18:00 PM

How to use public back pain:
Get off at Xindian subway station and take bus number 849 (Wulai-Taipei).
Get off at Todo Station (takes about 40 minutes)

• Taiwanese nationals cannot use this service.
• Children under 12 years of age are not permitted.
• To ensure smooth use, the number of people is limited, so please understand that waiting times may occur depending on the site situation.
• Your reservation is not confirmed until you receive a confirmation voucher.
• Changes and refunds are not possible due to no-shows or tardiness.
• Swimsuits are not permitted.
• They are separated by gender.
• Personal lockers are available.
• Please be careful when purchasing this product as it cannot be refunded after payment.
• After purchasing tickets, please be sure to make an online reservation before visiting.
• In case of bad weather such as a typhoon or snowstorm, the availability of the tour will be determined one day prior to departure (20:00 local time) and you will be notified via email.
• The contents of the set menu change depending on the season and the hotel reserves the right to adjust the menu contents.
• The Volando shuttle bus service fee is NT$50 per time. Seats are limited. To use the shuttle bus, please contact Volando Ulai Resort Hotel to make a request.
• Meals and baths must be used only once and cannot be used multiple times.
• Hot spring facilities Weekdays and weekends: Weekdays (Mon-Fri), weekends (Sat-Sun, holidays, hotel-designated holidays)

• Reservations for bathing spaces in the large public bathhouse are not possible, so please enter and use them sequentially on site. We recommend using on weekdays to avoid long waiting times.
• Spa main bath: Japanese-style naked bath separated into men's and women's baths / Children under 12 years of age are not permitted in this area.
• The main bath can be used for 4 hours (limited to one entry and exit), and available facilities include an open-air hot spring, personal lockers, indoor hot and cold water pool, men's and women's lounge, spa pool, changing room, and sauna/steam room.

Information on the landscape bath

• The bath can be used by two people for one hour, and an additional fee of NT$800 per hour is charged for the landscape bath if the time is exceeded.
• If 3 people are using the landscape bath, an additional fee of NT$600 per hour will be charged for each additional person, and NT$400 per hour will be charged if the time is exceeded.
• Children's bath: Free for children under 130cm in height, NT$300 per person per hour for children over 130cm in height. Additional fee of NT$400 per hour will apply for overtime.