Hanoi: Private Airport Pickup Service

• Print the voucher provided by email or use the mobile voucher
• Present your voucher to the driver at the meeting point at Noi Bai Airport or your hotel in Hanoi Central.
• It is only valid on the specified date.

Meeting point:

Airport → Hotel :
In front of the airport arrivals floor exit
The driver is waiting holding a meeting board with the name of the person making the reservation written on it.

Hotel → Airport:
Lobby of your hotel in Ho Chi Minh Central
The driver is waiting holding a meeting board with the name of the person making the reservation written on it.

operating time :
24 hours
If you are booking between 22:00 PM - 05:00 AM the next day, please select the late night option when booking.

Local Contact:
Phone number: +84 938 405 917

• This pick-up service is only available for hotels in Hanoi Central.
• Only available in Hanoi Central (Hoan Kiem) area. Please understand that it is not available in other areas such as Dong Da, Cau Giay, Long Bien District, Hoang Mai, and Thanh Xuan District.
• Valid only on the specified date.
• There is no distinction between adults and children, and 1 person = 1 seat.
• All prices are for one vehicle .
• If your desired pickup time is between 22:00 PM and 05:00 the next day, please select the late night option. Please select a time and make a reservation, taking into account the travel time after landing the plane.
• Your reservation is not confirmed until you receive a confirmation voucher.
• We recommend that you purchase travel insurance in case of an emergency while traveling abroad. Learn more
• If you arrive significantly late for use, you will be considered a no-show and no use, cancellation or refund will be possible.

When canceled 11 days or more before the date of use: Refund after 10% deduction When canceled 10 to 6 days before the date of use: 50% refund When canceled 5 to 3 days before the date of use: Refund after 80% deduction When canceled 2 days before or on the day of use : Full refund is not possible • Cancellation/refund requests are limited to those received within business hours (Monday to Friday 10:00~18:00 / excluding Saturdays, Sundays, and public holidays). If cancellations are received outside of business hours, cancellations are made on the next business day (based on business hours). ) will be processed as received. • Reservation cancellation and refund requests must be made within business hours and confirmation of cancellation must be received.