Hawaii Waikiki Turtle Snorkeling (Join Hawaii)

• It is mandatory to print the voucher sent to your email
• Available upon presentation of printed voucher
• Valid only on the specified date

Meeting point:
We will hold a meeting in the lobby of the hotel you are staying at.

Meeting point:
Morning Tour: From 9:00 AM~
Afternoon Tour: From 12pm~

Please wait 10 minutes before the meeting time.
The meeting time varies depending on the tour you choose. Please check your voucher for the exact meeting time.

Port Departure Time:
Morning Tour: 10:30am
Afternoon Tour: 1:30pm

• Please enter your hotel name and address accurately when selecting a pickup option.
• Please wear your swimsuit under your outerwear in advance.
• If you suffer from motion sickness, please take motion sickness medication before pickup.
• Refunds and compensation are not possible if you are unable to encounter marine animals living in nature.
• Boats may change depending on the number of people on the tour.
• Be sure to protect the turtles you encounter on the tour.
• You must enter your email address accurately when making a reservation.
• If the voucher is not printed, it cannot be used or refunded.
• Even after payment is completed, it may be canceled due to reasons such as number of guests or reservation status. Your reservation is not confirmed until you receive a confirmation voucher.
• The schedule may change depending on local circumstances.
• Please be aware of the exact meeting point and meeting time on the voucher you will receive.
• Infant: 2 years old or younger / Child: 3 to 11 years old / Adult: 12 years old or older.
• Children under 2 years old can use it for free.
• Closed every year on December 25th.
• Changes and refunds are not possible due to no-shows or tardiness.
• Please make a reservation at least 5 days in advance.

- If notified 7 days prior to travel date: 100% full refund of travel fee
- If notified within 7 days of travel date: Cancellation/refund not possible
• Cancellation/refund requests are limited to those received during business hours (Monday to Friday 10:00~18:00 / excluding Saturdays, Sundays, and public holidays). Cancellations received outside of business hours will be processed on the next business day (based on business hours). It's possible.
• Reservation cancellation and refund requests must be made within business hours and confirmation of cancellation must be received.