Cebu Nuspa 0.5 night care welcome pack & sanding pack

• Use mobile voucher
• Present mobile voucher on site on the day of use
• The voucher is only valid on the specified date.

Meeting Point:
Pick-up is possible from hotels/shopping malls/residences/guesthouses in Mactan, but in some places, pickup/drop-off may be at nearby hotels or shopping malls.

Meeting time:
Please check the pick-up time information and reservation confirmation via KakaoTalk, which will be sent the day before the designated date, and be sure to send us a confirmation response.

* Please arrive 10 minutes earlier than the scheduled pickup time and wait.

• Your reservation is not confirmed until you receive a confirmation voucher.
• The schedule, product composition, and details may be changed or canceled depending on the weather, local conditions, physical conditions, etc.
• No changes or refunds are possible due to no-shows or tardiness.
• Additional costs may apply if you change the pick-up/drop-off location after your reservation is confirmed, and changes may not be possible depending on local circumstances.
• Vehicle pick-up/drop-off times vary by hotel and may change flexibly depending on local circumstances.
• Just as each person's tastes are different, the intensity of the therapist's massage may also vary.
• When giving a massage, please request that the intensity be adjusted to suit your preference.
• If you select the welcome pack, the massage start time is 10 AM.
• If you select the welcome pack, sanding is only available within Mactan.
• Pick-up and drop-off is not available for Cebu City, Cordoba, and Marigondon. (Grab agent reservation possible/payment by yourself)
• Please note that it is difficult to make a massage reservation for pregnant women, those with disc problems, or those with physical stress such as spinal or back pain, and reservations may be canceled on site.
• If you would like a babysitter at the massage shop, please receive a KakaoTalk message one day before the day of use and request a babysitter through KakaoTalk. Please pay the sitter fee locally.
• Please check the [Pick-up time information and reservation confirmation KakaoTalk] sent one day before the designated date and send a confirmation reply.
• [Pick-up time information and reservation confirmation KakaoTalk] If you do not respond after confirmation or do not receive a KakaoTalk message the day before, the meeting may be delayed. Please be sure to respond. If you do not receive a KakaoTalk message by 7 PM the day before, please contact us.
• Tour changes and refunds are not possible due to no-shows or tardiness.
• We are not responsible for any disadvantages resulting from information entered incorrectly when making a reservation (name/contact information/date of use/pick-up/drop-off location/KakaoTalk ID, etc.) or theft or loss.
• As there is a risk of loss, we ask that you keep your valuables with you or store them safely. We are not responsible for any loss/damage.
• This product is an overseas massage shop product, so all responsibility lies with the local massage shop, and local insurance standards apply.
• Personal travel insurance is essential when traveling abroad. Be sure to sign up for separate personal travel insurance before traveling to Korea. Sign up

-If canceled 2 days before the date of use: full refund
-Cancellation 1 day before or on the day of use: No full refund.

Cancellation/refund requests are limited to those received during business hours (Monday-Friday 10:00-18:00 / excluding Saturdays, Sundays, and public holidays). Cancellations received outside of business hours will be processed on the next business day (based on business hours). It's possible.
•Reservation cancellation and refund requests must be made within business hours and confirmation of cancellation must be received.
•Based on business hours, if you request cancellation of your reservation 2 days prior to the date of use and do not use it without confirming the cancellation, or if you are unable to participate in the tour due to failure to meet the pick-up time, you will be treated as a no-show (reservation canceled) and no refund will be possible.
•Please check the [Pick-up time information and reservation confirmation KakaoTalk] sent the day before the designated date and then reply to the KakaoTalk message.