The best snorkeling tour in Hanauma Bay, Hawaii

• Print the voucher provided by email or use the mobile voucher
• Present your voucher at the meeting point
• Valid only on the specified date.

Meeting Point:
Meeting at your hotel in Waikiki or nearby
We will inform you of the exact meeting point after your reservation is confirmed.

Meeting time:
Around 6am
After your reservation is confirmed, we will inform you of the exact meeting time.

• Hanauma Bay is closed on Mondays and Tuesdays.
• We can reserve admission to Hanauma Bay. Reservations can only be made exactly 48 hours in advance based on local time, and please be sure to enter your English name and date of birth.
• The tour may be canceled if there are fewer than the minimum number of guests.
• Available for ages 5 and older.
• Children under 5 years old can use the facility when accompanied by a guardian. For children under 5 years of age, parental consent is required.
• The tour is difficult for pregnant women.
• It is difficult for people with respiratory disease or surgery experience to proceed with the tour.
• People who need to wear hearing aids or earplugs cannot proceed with the tour for safety reasons.
• If you are suffering from a systemic disease or are in poor physical or mental condition due to water activities, please use caution and inquire at the time of reservation.
• Wearing a life jacket is required and please avoid individual activities in places without safety personnel.
• Anyone with a hangover or who drank alcohol that day cannot participate.
• If you are judged to be at risk for your health based on your health condition on the day, you will not be able to participate.
• Water play clothing and aqua shoes are recommended. Please prepare a change of clothes and a towel.
• It is difficult to compensate for safety accidents caused by personal negligence.
• We recommend that you purchase travel insurance in case of an emergency while traveling abroad.
• The schedule may change due to unforeseen circumstances.
• Changes and refunds are not possible due to no-shows or tardiness.
• Your reservation is not confirmed until you receive a confirmation voucher. Depending on local circumstances, reservations may not be possible and refunds may be issued.

If you notify us 8 days (~8) before the start of your trip: Full refund of the travel fee
If you notify us 3 days (7~3) before the start of your trip: 30% of the travel fee will be deducted and refunded
If you notify us 1 day (2~1) before the start of your trip: 50% of the travel fee will be deducted and refunded
If you notify us within 24 hours of the start of your trip: No refund of the travel fee

• Cancellation/refund requests must be received during business hours (Monday~Friday 10:00~18:00 / excluding Saturdays, Sundays, and public holidays). If you cancel outside of business hours, it will be processed on the next business day (based on business hours).
• Reservation cancellation and refund requests must be made during business hours and then confirmed.