Tokyo Omotesandou RESTAURANT HYENE

• Please check your email or WAUG app for your mobile voucher.
• Please present the voucher to the staff on the day of use.
• Valid only on the date and time you specify.

address :
Omotesando HYENE (表参道いぇん)
5 Chome-13-14 Jingumae, Shibuya City, Tokyo 150-0001
Open in Google Maps

Hours of operation:
17:00 - 23:00

* Reservation available times are 5:00 PM / 8:00 PM.
* Please arrive at the designated time. Please note that your reservation may be cancelled after 15 minutes.

Closed:
Closed on Mondays, Sundays and irregular holidays

* Operating hours and holidays may change, so please check the official website .

Directions:
4 minutes walk from Meiji-Jingumae Station
7 minutes walk from Omotesando Station

• This restaurant is only open to guests aged 12 and over, and must order the same course as adults.
• Please refrain from wearing strong-smelling perfumes when visiting our restaurant.
• If you wish to request a private room, a 10% fee of the total restaurant bill will be charged and must be paid on site.
• There may be holidays due to local circumstances. Please be sure to check the official website before use.
• Please arrive at the restaurant on time, as your reservation may be cancelled if you are more than 15 minutes late.
• Entry may be restricted if you are wearing attire that is not appropriate for dining, such as shorts, slippers, ripped jeans, or T-shirts.
• The photo is for reference only.
• We recommend that you purchase travel insurance to prepare for any unexpected local situations.

Please be sure to include the following information in the notes section when purchasing.

1. Please tell us your specific arrival time. - See [Available Times for Reservation].
※ If you do not fill in the information, the staff will freely adjust the meal time.
2. Please leave additional alternative dates to increase your reservation success rate.
3. Enter a contact number (WeChat or phone number) that can be reached on the same day.
4. Please indicate the actual number of visitors and, if minors are visiting, their ages and number.
5. If you have any food allergies (including alcohol) or food you are reluctant to eat, please inform the customer service center in advance.
※ The customer service center will assist you in requesting the restaurant to replace ingredients in advance.

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* If you cancel your reservation within 7 days of the meal, a 100% cancellation fee will be charged.
* If possible, you can change the reservation date or content once for free.
* Once the change is confirmed, cancellation and changes are not possible.

• Cancellation/refund requests must be received during business hours (Monday to Friday, 10:00 to 18:00 / excluding Saturdays, Sundays, and public holidays). If you cancel outside of business hours, it will be processed on the next business day (based on business hours).
• Reservation cancellation and refund requests must be made during business hours and then confirmed.