Kota Kinabalu Mengalum Island Hopping Tour by Let's Go Travel

• Use mobile voucher
• Present mobile voucher to on-site staff at meeting point Use after
• Valid only on the specified date.

Meeting Point:
Pick-up will be from the lobby of your hotel.

Meeting time:
The day before the tour, we will send you a KakaoTalk message informing you of the pick-up time in the afternoon.

Local contact information:
Phone number 010-5675-7100 / Kakao Channel “Kota Kinabalu Pang Pang Tour”

• What to bring: Hat, change of clothes, swimsuit, sunscreen, mosquito repellent, sunglasses, towel, camera, cell phone (we recommend wearing a swimsuit).
• A minimum of 2 people can apply.
• This product is a join-in tour product, so if you are not waiting at the announced pickup time/location, it will be considered a no-show, and no changes to the tour schedule or refunds will be possible due to this.
• Depending on local traffic conditions, you may have to wait 10-20 minutes longer than the advised time for pickup.
• Pick-up point changes can only be made up to 2 days before the tour, and changes cannot be made without prior contact.
• Even if it rains, the tour will proceed as normal if the boat is able to operate.
• Depending on the weather, the tour may be canceled the day before or on the day. In this case, a 100% refund will be issued.
• For customers going directly to the airport, please indicate the number of bags and number of caravans when making a reservation.
• This product is conducted with an English guide, and sometimes, depending on the day's guide assignment, there is a guide who can communicate in Korean.
• Only downtown hotel pick-up and drop-off is provided free of charge; additional charges may apply for other areas.
• Snap shooting is included as a service, so please refrain from making excessive demands.
• It is difficult to compensate for safety accidents caused by personal negligence.
• We recommend that you purchase travel insurance in case of an emergency while traveling abroad. Sign up
• The schedule may change due to unforeseen circumstances.
• If your passport is damaged or the expiration date is less than 6 months, you are not permitted to board a plane or enter Malaysia.
• As the area has a hot and humid tropical climate, there may be temperature differences between indoors and outdoors, so it is recommended to prepare long-sleeved clothing.
• People over 65 years of age cannot participate in this product, but if you tell us in advance, we will help guide you.
• Please stop eating and drinking 1 hour before playing in the water.
• Please warm up sufficiently before playing in the water and prepare aqua shoes as corals in the sea may cause injury.
• When accompanying children, please be sure to have a guardian supervise them for their safety.
• If you are traveling with an infant, the boat ride takes about an hour, so please provide a dictionary in advance. Please refrain from taking the infant out of consideration for their physical condition.
• Hotels and resorts in the city available for pickup (10 ringgit per person, paid on-site on the day) : Marriott, Sutera Harbor (Pacific/Magellan), Shangri-La Tanjung Aru, Mercure, Gaya Center, Oceania, Dreamtel, Eden 54, Hotel 63 , Hyatt, Jesselton Hotel, Capital, Horizon, Imago Mall, The Claghan Hotel, Claghan Riverson Soho, Le Meridien, Marina Court, Unique, Warisan Square, Cititel, Hilton, Kota Suites, Prominate, Soho Mall , Borneo Vista, Ming Garden, Sabah Oriental, Sky, Palace, Chaya, Lido 4 Seasons, Grandis, Shangri-La, Sutra Avenue (Korean supermarket), large shopping malls, etc.
• Pickup is not possible at all Hotels and resorts : Nexus, Borneo Beach Villa, Saba Beach Villa, Shangri-La Ra Saria, Pan Borneo (Grand Borneo), Klagan Regency, Tune KK, Beringgis, Narada, Hotel No. 5, Gaya Resort, Gaya Including eco-resorts, accommodations located on the island, etc., local hotels and resorts outside the city limits (however, you can go to Jesselton Point)

- Up to 30 days before the start of the trip: Full refund of travel fee
- 29-20 business days before the date of use: 20% cancellation fee deduction
- 19-7 business days before the date of use: 30% cancellation fee
- 6-4 business days before the date of use: 50% cancellation fee
- 3 business days before the date of use - On the day: 100% cancellation fee, no refund
- Reservation changes not possible within 3 days

• Cancellation/refund requests are limited to those received during business hours (Mon-Fri 10:00-18:00 / excluding Saturdays, Sundays, and public holidays). Cancellations received outside of business hours will be processed on the next business day (based on business hours).
• Reservation cancellation and refund requests must be made during business hours and then confirmed.