Hanoi: Airport Pickup Service

• Use mobile voucher
• Present your voucher to the driver outside the airport building or in the hotel lobby on the day of use.
• It is only valid on the specified date.

Meeting point:
1. Pickup will take place at pillar 11 outside the airport building you arrive at.

▲ After completing immigration procedures, take the escalator down.

▲ After claiming your baggage, go through the final security checkpoint.

▲ Leave the security checkpoint and keep going straight!

▲ There are many articles when you come out of the airport building, but don't look for them here.

▲ Each pillar has a number. Please find pillar number 11 and go there!

▲ Meet the driver holding a name tag!

* There is only one exit outside the airport building.
* The driver will wait here holding a name tag.

2. Pick-up will be conducted from the lobby of the hotel you are staying at.

Meeting time:
1. Meeting time varies depending on flight number.
* After flight arrival, we will wait considering the check-in time.
* Details will be sent via KakaoTalk after reservation
* Please confirm the exact meeting information through KakaoTalk.

2. Please wait in the lobby 5 minutes before your reservation time and the driver will come and call your name.
* Details will be sent via KakaoTalk after reservation
* Please confirm the exact meeting information through KakaoTalk.

• This product is for one vehicle, so there is no need to pay for each person.
• Reservation is required at least 3 days in advance.
• Be sure to enter the ‘flight arrival date and time, and flight number’ indicated in your flight reservation.
• We will wait for you, taking into account the immigration processing time.
• Be sure to enter the full name of the hotel in English.
• If you wish to use it for a round trip, please order two.
• Also, for a round trip, just enter your pickup information.
• Hotel > Airport drop-off information will be contacted via KakaoTalk after reception.
• Please contact us via KakaoTalk after making a reservation for all necessary information.
• After reservation, details will be sent via KakaoTalk.
• Please confirm the exact meeting information through KakaoTalk.
• We recommend that you purchase travel insurance to prepare for unexpected local situations. Sign up
• Vietnam Labor Day Holiday Rate Information
  Application period: April 28 (Fri) - May 2 (Tues)
  A 40% surcharge applies to all products during the period.
• For other large vehicle pickup, drop-off, or rental, please contact us via KakaoTalk.

• Pick-up will take place at pillar 11 outside the airport building you arrive at.
• There is only one exit outside the airport building.
• The driver is waiting with a name tag.
• After flight arrival, we will wait considering the check-in time.
• The driver already knows the destination, but it would be a good idea to show him a map such as Google Maps and check it one more time.
• Local contact information will be provided via KakaoTalk after your reservation is confirmed. (Calls not available/KakaoTalk available/English available)
• Baby seats are not provided.

• If your flight is delayed by more than 30 minutes, you must notify us 'just before departure' of how long the delay will be. (If not notified, waiting will not be possible or additional charges will apply)
• Please make sure you are in the correct location before getting off. (If similar hotels have names, the article may be confusing.)
• If the number of passengers or destination is different from what was booked, use may be denied.
• If you change your reservation (date, time, location, etc.), a change fee of 5,000 won will be charged.

• Please wait in the lobby 5 minutes before your reservation time and the driver will come and call your name.
• Local contact information will be provided via KakaoTalk after your reservation is confirmed. (Calls not available/KakaoTalk available/English available)
• Please accurately inform the driver of your international or domestic flight.
• Baby seats are not provided.
• If you change your reservation (date, time, location, etc.), a change fee of 5,000 won will be charged.